Shipping policy

Shipping & Delivery Policy | X-Rival Fitness Winnipeg

At X-Rival Fitness Winnipeg, we provide shipping, local delivery, and convenient in-store pickup options across Manitoba and Canada.

Whether you are purchasing home gym equipment, weight plates, or a full power rack, we aim to make delivery simple, transparent, and efficient.

Free Delivery on Gym Equipment – Manitoba Only

Orders over $7,000 CAD before taxes may qualify for free standard curbside delivery within Manitoba.

This offer is intended for home gym equipment, fitness machines, and strength-training systems delivered within our standard Manitoba service area, including Winnipeg and nearby regions.

  • Rural areas, remote locations, and addresses outside our regular service area may incur additional delivery charges.
  • Installation, assembly, stair carry, and room-of-choice delivery are not included unless arranged separately.
  • All delivery requests are reviewed individually. X-Rival Fitness Winnipeg determines service coverage, eligibility, and any additional delivery fees.

Gym Equipment Shipping Across Canada

For customers outside Manitoba or for orders below $7,000, shipping rates are based on the destination, product size, weight, and freight requirements.

  • Large items such as power racks, Smith machines, and multi-gym systems may require freight shipping.
  • Additional charges may apply to remote or rural locations, limited-access properties, and specialized delivery requirements.
  • Our Winnipeg team will contact you if additional arrangements or charges are required.

In-Store Pickup in Winnipeg

Customers may choose free in-store pickup at our Winnipeg location. No shipping fee applies to an in-store pickup order.

Orders begin processing after they are placed. When an order is ready, we will send an email with pickup instructions. Please wait for confirmation before arriving.

Pickup orders are held for up to 7 days after notification. Where payment at pickup is offered, payment is completed in store at the time of pickup.

Returns and Exchanges for Shipped Orders

Eligibility, deadlines, product-condition requirements, exclusions, and any applicable restocking fees for returns and exchanges are governed by our Return and Refund Policy.

For an eligible return or exchange of a shipped order, the customer is responsible for the cost of shipping the item back to X-Rival Fitness Winnipeg. For an exchange, the customer is also responsible for the cost of shipping the replacement item.

Original shipping and delivery charges are non-refundable. Large or freight-shipped equipment must be packaged safely for return, and additional freight, remote-area, or handling charges may apply.

If the return or exchange is required because of a confirmed product defect or a confirmed shipping error by X-Rival Fitness Winnipeg, we will cover the applicable return or replacement shipping costs.

Returns and Exchanges for In-Store Pickup Orders

An eligible in-store pickup order may be brought back to our Winnipeg location without a return-shipping charge. The return or exchange must still be approved and remains subject to all eligibility conditions, deadlines, product-condition requirements, exclusions, and applicable restocking fees in our Return and Refund Policy.

Please contact the Winnipeg team before bringing an item back so we can confirm eligibility and provide return instructions.

Gym Equipment Setup & Installation

Optional installation and equipment-setup assistance may be available. Contact our Winnipeg team or leave a note at checkout, and we will follow up to arrange the details and any applicable charges.

Contact X-Rival Fitness Winnipeg

If you have questions about delivery, shipping, pickup, returns, or exchanges, contact our Winnipeg team:

We are committed to providing a smooth and reliable experience for our Winnipeg customers.